Hartville Tools Credit
I really like Hartville Tools (www.hartvilletool.com). They appear to be a small, family-owned company but their pricing is very competitive. And they’re real winners on customer service. They give you a year to return any item, even if you simply don’t like it.
I recently ordered a Norton 3X grinding wheel from Hartville that was so out of balance that my Oneway Balancer couldn’t overcome it. So I shipped it back to Hartville. And not only did I quickly receive the replacement, they also credited my account with the cost of the return shipping!
I suppose you could argue that it’s only right they did that, but many companies don’t. Kudos to Hartville!
